GRAVER
Customer Service Gravre LED Lighting Bulb Tube Panel Lamp Customer Service Gravre LED Lighting Bulb Tube Panel Lamp
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: How to communicate and cooperate?

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2020-07-03
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Hello! If you need to further communicate details and discuss cooperation, you can leave us a message on the website or call 400-880-9066

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2020-07-03 09:58:16
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: What are the common logistics?

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2020-07-03
Answer

Hello, for domestic transportation, we can provide express delivery, logistics, dedicated line and other transportation services, or we can choose customer-designated dedicated line logistics. For logistics sent to foreign countries, we choose DHL, FedEx, TNT, UPS and other international express by default.

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2020-07-03 09:58:09
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: How to join us?

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2020-07-03
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Our company sincerely invites partners in the blank area around the world. For detailed joining rules, please call 400-880-9066

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2020-07-03 09:57:55
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: What should be paid attention to after sales maintenance?

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2020-07-03
Answer

1. Two years of quality problems, free repair

2. Full two years of product repair manual parts according to the market charge

3. Warranty date to the printing date of the product

4. Network purchase of products, can be directly prepaid courier or mailed to the manufacturer for repair (shipping to payment will be rejected)

5. Through the above method, the shelf life within two years return freight by my factory advance, shelf life after two years freight costs self-care

6. The following conditions are not covered by the warranty:

a. Such as encountering irresistible natural factors caused by the damage

b. The appearance of serious deformation can’t be determined product

c. The product self-forceful dismantling and modification caused by the damaged. Other human factors caused by the damage, such as broken, squeezing, etc.

7. Customer service complaints and after-sales service phone: 400-880-9066, processing results will be returned within 24 hours.

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2020-07-03 09:57:46
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CONTACT US

Factory headquarters

Factory Headquarters

TEL：0760-89839837
FSX：0760-23772355
ADD：No.10 Dongfang Road, Gu'er Shuncheng Industrial Zone, Guzhen Town, Zhongshan City, Guangdong Province

Selling Centre

Selling Centre

TEL：0760-89839837
FAX：0760-23772355
Email：waimao1@gravre.com
ADD：6th Floor, No. 10, Dongfang Road, Gu Ershuncheng Industrial Zone, Guzhen Town, Zhongshan City, Guangdong Province

Graver Store

GRAVER STORE

TEL：0760-89865618
ADD：No. 13, Building 6, Ruifeng LED Accessories City, Guzhen Town, Zhongshan City, Guangdong Province

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CONTACT US

Zhongshan GRAVRE Lighting Technology Co., Ltd.

Service Hotline：400-880-9066
ADD：No.10 Dongfang Road, Gu'er Shuncheng Industrial Zone, Guzhen, Zhongshan City, Guangdong
Email：waimao1@gravre.com

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